Welcome to Goldrush San Ridge. By registering and engaging with our platform, you agree to the following terms and conditions. These ensure compliance with South African laws and promote a safe gaming environment.
Account Registration
- Eligibility: Only individuals aged 18 or older may register.
- One Account Policy: Each customer is permitted one account. Duplicate accounts will be deactivated.
- Accuracy of Information: Registration details must be complete, accurate, and up to date.
Financial Compliance
- FICA Requirements: Customers must provide valid identification and proof of address.
- Source of Funds: For deposits over R10,000, customers must supply evidence of their funding source (e.g., bank statements, payslips).
- Deposit Policy: All deposits must be wagered once before withdrawals are allowed.
Betting Rules
- Market Limits: Minimum and maximum stakes are defined per market. Customers should inquire about these before placing bets.
- Related Contingency Bets: Placing multiple bets on outcomes that influence one another is prohibited.
- In-Running Bets: Live betting may be offered but is subject to specific conditions and availability.
Security and Fraud Prevention
- Account Responsibility: Customers must safeguard their account credentials. Any unauthorised access must be reported immediately.
- Fraudulent Activity: Accounts involved in suspicious activity may be suspended or terminated.
Dispute Resolution
- Internal Resolution: Disputes should first be raised with Goldrush San Ridge.
- Escalation: If unresolved, complaints can be directed to the Gauteng Gambling Board.
Responsible Gambling
- Support Resources: Help is available through the National Responsible Gambling Programme at 0800 006 008 or WhatsApp 076 675 0710.
- Exclusion Options: Self-exclusion services are available to help customers manage their gaming habits.
Updates to Terms
These terms may be updated periodically. Customers are encouraged to review the latest version on our website.
For further details, visit our official site.